Terms and conditions
LARTDEDIRE uses this site to give a better service to its customers. Please read the following rules that govern your use of tatiuribestudio.com, which you accept by accessing it. If you don't agree, please don't use it. We reserve the right to update or change the Terms and Conditions at any time without prior notice, that is why we recommend that you read this section every time you use this site.
Sales Regulations Publication
date 07/07/2024
These Regulations have been created to protect your rights. They contain information on how to place an order, the conditions for concluding a contract, forms of payment, as well as information on the complaint procedure and all information required by generally applicable law. If you have any questions regarding the content of the Regulations, please contact me using the details provided below.
I. DEFINITIONS
• Seller/Service Provider – L'ARTDEDIRE.
• Online Store/Store – the online store available at www.lartdedire.store and its relevant subpages through which the Client can place Orders and make purchases of specified Digital Content.
• Price – the value expressed in monetary units that the Client is obliged to pay the Seller for the Digital Content.
• Proof of purchase – an invoice, fiscal receipt, or other proof provided to the Client upon request confirming the sale of Digital Content. The proof of purchase is issued in accordance with the Value-Added Tax Act of March 11, 2004, and other applicable legal provisions. • Business day – a day from Monday to Friday excluding public holidays.
• Registration form – a form available on the website that allows the User to create their own Account.
• Order form – a form available on the website that allows the placement of an Order.
• Client – the Buyer who intends to enter into or has entered into a Sales Agreement with the Seller.
• Compatibility – the interaction of Digital Content or digital service with computer hardware or software typically used to utilize the content or digital service without the need for their transformation.
• Consumer – a natural person who performs a legal act with an entrepreneur not directly related to their business or professional activity.
• Account – identified by an individual name (login) and password, a collection of resources in the Service Provider’s ICT system, where the User’s personal data, including information on placed Orders, is collected.
• Newsletter – an electronic distribution service offered by the Seller via email, which the Client can order/subscribe to. It allows Users to receive electronic content from the Seller: information about the Seller, Digital Content, services related to the Seller, news, promotions in the Store.
• Entrepreneur with Consumer Rights – An Entrepreneur entering into an Agreement with the Seller related to their business activities, but this agreement does not have a professional character for this person, particularly resulting from the subject of their business activity disclosed in the Central Registration and Information on Business.
• Entrepreneur – a natural person, legal person, and organizational unit not being a legal person, which is granted legal capacity by separate regulations, performing business activities on its own behalf, including professional activities, which within the scope of these activities and for their purposes make purchases directly related to these activities in the Store.
• Regulations – these Store regulations.
• Store – the Service Provider's online store.
• Sales Agreement – an agreement for the sale of Digital Content concluded between the Seller and the Client via the online Store.
• Distance Contract – an agreement concluded between the Client and the Seller through the Store, without the physical presence of the parties, using exclusively one or more means of distance communication until the moment of concluding the agreement.
• Electronic Service – a service provided electronically by the Service Provider (Seller) to the Service Recipient (Client) via the Store.
• Digital Content – all digital content offered via the Store, including texts, images, graphics, video materials, photos, or sounds, which are works within the meaning of the Act of February 4, 1994, on Copyright and Related Rights (consolidated text Journal of Laws of 2018, item 1191, 1293). These are also data, based on which, using appropriate software and hardware, specific information can be obtained after processing.
• Buyer – a natural person, legal person, or an organizational unit without legal personality, which the law grants legal capacity using the Electronic Service.
• Order – a Client's declaration of will, expressing a direct will to conclude a Distance Contract made using means of distance communication. The Order specifies the Digital Content it concerns, as well as the information necessary to conclude and perform the Agreement, indicated in the Order Form such as the payment method, delivery method, delivery location, Client's data.
• Payment – the settlement of dues to the Seller, which can take place through the online payment methods available in the Store, depending on the chosen payment method and the ordered Digital Content.
• System – a set composed of computer devices and software, which enables the processing, storage, sending, and receiving of data through telecommunications networks using appropriate end devices (Internet).
• Digital environment – computer hardware, software, and network connections used by the Buyer to access or use digital content or digital services.
• License Agreement – an agreement for the paid use of the Service Provider's Digital Content by the Client, concluded under the terms specified in the Regulations.
• Consumer Rights Act – the Act of May 30, 2014, on consumer rights (Journal of Laws of 2014, item 827 as amended), hereinafter referred to as the Act.
• Civil Code – the Act of April 23, 1964 (Journal of Laws No. 16, item 93 as amended), hereinafter referred to as the Civil Code.
• GDPR – Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC, hereinafter referred to as GDPR.
• Personal Data Protection Act – the Act of May 10, 2018, on the protection of personal data (Journal of Laws 2018, item 1000 as amended).
• Act on Providing Services by Electronic Means – the Act of July 18, 2002, on the provision of electronic services (Journal of Laws No. 144, item 1204 as amended).
II. PRELIMINARY PROVISIONS
1. The Service Provider, and at the same time the Seller in the Store, is LARTDEDIRE conducting business under the name LARTDEDIRE.
2. The online Store is available in the domain www.lartdedire.store and on relevant subpages, operated by the Seller.
3. For any matters related to orders or the functioning of the Store, please contact the Seller using the following contact details: email address: lartdediree@gmail.com, or the contact form available within the Store.
4. The Seller provides the Client or User with the Regulations free of charge before starting to use the Store. The Client can record the content of the Regulations in a convenient way, e.g., by saving it on a durable medium or printing it.
5. The Seller is a VAT taxpayer.
6. The condition for using the Store and concluding a Sales Agreement is the acceptance of the provisions of the Regulations. By accepting the Regulations, the Client agrees to all the provisions of the Regulations and undertakes to comply with them.
7. Acceptance of the Regulations is voluntary but necessary for concluding the Agreement and placing an Order by the Client through the Store.
8. Information about Digital Content provided on the Store's websites, particularly their descriptions, technical parameters, and prices, do not constitute an offer within the meaning of the Civil Code but are merely an invitation to conclude an agreement within the meaning of Article 71 of the Civil Code.
9. The Client using the Store is obliged to: – use the Electronic Services in a manner consistent with applicable laws and the provisions of these Regulations, – not deliver or transmit unlawful content, – use all content posted in the Store only for personal use in accordance with the granted license (if such a license was granted).
10. Digital content and other materials, texts, descriptions, video materials, graphics, logos posted in the Store are the property of the Seller or have been used by him with the consent of third parties holding copyright or other intellectual property rights. Copying photos and other graphic materials without the written consent of the Seller or another third party holding the rights is prohibited.
11. It is prohibited to download photos and other materials from the Store and use them for marketing and commercial purposes or any other purposes. The use of the above-mentioned materials without the written consent of the Seller or another third party holding the copyright or intellectual property rights is illegal and may constitute grounds for civil and criminal proceedings against those committing this act.
12. By placing entries on the Service, particularly texts, photographs, and drawings, the Client grants the Seller a free, non-exclusive, and territorially unlimited license to record them by any technique, publicly distribute, share, and use them for promotional and advertising purposes. In particular, by posting comments and reviews about a given Digital Content within the Service, the Client consents to their use by the Service Provider, including their distribution for promotional and advertising purposes of the Service. The Client also grants the Service Provider authorization to exercise derivative rights to the Client's work and to exercise the Client's personal copyright, particularly the right to integrity. The Client may terminate this agreement at any time by submitting a statement to the Service Provider terminating the license along with a request to remove the materials specified in this statement.
13. The Client cannot make purchases anonymously, under a pseudonym, or using incorrect personal data.
14. The Seller has the right to organize occasional contests and promotions, the terms of which will be provided each time on the Store's website.
15. Prices, the specifics of each Digital Content, its characteristics, and information about essential properties are posted with the presented Digital Content.
16. The Client may use the functions of the Store in accordance with the Regulations and applicable laws and in a manner that does not disrupt the functioning of the Store and other Clients.
III. MINIMAL TECHNICAL REQUIREMENTS
1. For the proper functioning of the Store, the following are necessary:
a device with Internet access;
an Internet browser that supports JavaScript and cookies files.
In order to place an order in the Store, in addition to the requirements specified in paragraph 1, an active email account is necessary.
Before using the Service, the Client is obliged to verify whether their device meets the technical requirements specified in the Regulations.
IV. CONCLUSION OF THE AGREEMENT AND ORDER PROCESSING
1. The Client can place an Order and then conclude an Agreement through the Order Form on the Store's website by completing the Order Form to the extent necessary to finalize the Order.
2. Orders in the Store can be placed 7 days a week, 24 hours a day, except for situations beyond the Seller's control (force majeure).
3. In order to successfully place an Order, it is necessary for the Client to: – add Digital Content to the Cart by clicking the "add to bag", "checkout" button next to the presented Digital Content, – fill out the order form with the necessary data, – choose a payment method from those available in the Store, – accept the provisions of the Regulations and Privacy Policy, – select the "pay" button indicating the need to pay for the order and complete the purchase on the next page,
4. The Client is aware and understands that by clicking the "pay" button, they enter into a Sales Agreement with the Seller, which entails the Client's obligation to pay.
5. To place an Order, the Client must provide the following data in the forms:
– first name and last name,
– email address,
The Order submitted by the Buyer is a declaration of intent to conclude a Sales Agreement with the Seller in accordance with the provisions of these Regulations.
The Client may also optionally submit comments regarding the Order.
The Client has the option to modify the Order within the Service until the "pay" button is activated.
The Client makes payment by choosing one of the payment methods available in the Store.
The Client understands that by activating the "pay" button, they consent to the delivery of Digital Content by the Seller before the 14-day withdrawal period, and also confirms that they understand that in such a case they will lose the right to withdraw from the distance contract if they download the File or log into the Online Course or the Online Consultation is provided before the expiry of this period.
After placing the Order, the Seller promptly confirms its receipt by the Client. Confirmation of the Order by the Seller is sent to the Client via email, containing confirmation of all essential elements of the Order, to the email address provided by the Client.
The email message constitutes confirmation of the conclusion of the Sales Agreement between the Seller and the Client.
The Agreement is considered concluded upon receipt by the Client of an email confirming all essential elements of the sales agreement.
The Seller reserves the right not to fulfill the Order in the following cases: – incorrect/incomplete completion of the Order form (lack of all data necessary for Order processing), – non-receipt of payment within 3 days from placing the Order (in the case of choosing the bank transfer payment option).
The Seller shall provide the Consumer or Entrepreneur on Consumer Rights with confirmation of the consent given by the Consumer or Entrepreneur on Consumer Rights for the delivery of Digital Content in circumstances resulting in the loss of the right of withdrawal from the contract, if such consent has been given by them.
V. PRICES
1. The prices of Digital Content listed in the Store are in euros and are gross prices, which means they include all taxes required by applicable laws, including value added tax (VAT).
2. The Seller does not use mechanisms for individually adjusting prices in the Store based on automated decision-making.
3. The Seller provides information about the lowest price of a given Digital Content, which applied for a period of 30 days before a price reduction was introduced.
4. If a particular Digital Content is offered for sale in the Store for less than 30 days, alongside information about the reduced price, the Seller also highlights the lowest price of that Digital Content that applied from the date it was first offered for sale until the date the reduction was introduced.
5. The Seller does not use external tools providers to fulfill requirements regarding prices, promotions, discounts, and their presentation on the website and subpages of the online Store.
VI. METHODS OF PAYMENT
1. The current payment methods are specified in the Store at the time the Client expresses their intention to enter into an Agreement.
2. The following forms of payment are possible for ordered Digital Content: – STRIPE payment service.
3. A receipt or VAT invoice (personalized or to a company) is issued for each Order.
4. Complaints – The Client may file a complaint regarding Payments. Complaints are processed according to the rules of the payment service providers.
5. The day of payment is considered the day the Seller's bank account is credited.
VII. DELIVERY OF DIGITAL CONTENT AND CHANGES IN DIGITAL CONTENT
1. Delivery of digital content takes place via the Internet in electronic form.
2. Due to the nature of the product sold, the purchase of Digital Content can only be completed after payment in advance.
3. The Buyer gains access to Digital Content through a link/links sent to the email address specified by the Buyer.
4. The Seller processes orders for Digital Content and grants the Buyer access automatically upon payment authorization. An order containing Digital Files is passed for processing upon receipt by the Seller from the payment processing entity of information confirming full payment.
5. Digital Content is considered delivered at the moment when the Digital Content or the means enabling access to the Digital Content or downloading it are provided to the Client.
6. If fulfilling an order is not possible, the Seller informs the Buyer of the situation by sending a message to the email address provided by the Buyer when placing the order. In the event that the Buyer has made an advance payment for such an order, the Seller will refund the amount paid to the bank account from which the payment was made.
7. The Seller may impose time restrictions on access to specific Digital Content (e.g., access to a specific Digital Content will be available only for 3 months). In case of time restrictions, the Seller clearly indicates to the Buyer the duration of access to the specific Digital Content under the concluded Agreement.
8. The Seller is entitled to make changes to the Digital Content during the term of the Agreement, except for Digital Content provided on a one-time basis.
9. Changes to Digital Content acquired by a Consumer or an Entrepreneur acting as a Consumer may be made under the following conditions: – changes to Digital Content may only be made for legitimate reasons; – changes to Digital Content must not result in costs for the Consumer or the Entrepreneur acting as a Consumer.
10. The Seller informs the Consumer or the Entrepreneur acting as a Consumer clearly and comprehensibly about the proposed change.
11. Digital Content may, but are not required to, be accompanied by additional services, e.g., access to a support group related to the purchased Digital Content, online meetings with the Seller or other individuals, participation in additional webinars, etc. All such services are ancillary to the main obligation of the Seller.
VIII. LICENSE
1. The Buyer may use Digital Content solely for personal purposes.
2. Under no circumstances does the Buyer have the right to share or sell Digital Content or any derivatives thereof under their own brand, integrate Digital Content or its parts into their own products or services that they provide or sell, or engage in any similar commercial activities using Digital Content.
3. If the Buyer intends to use Digital Content for their business or professional activities, they are obliged to request a license from the Seller for the specific Digital Content by sending a message to the Seller's email address. To enter into such an agreement, the Buyer should contact the Seller with a proposal for a licensing agreement, informing the Seller specifically about the purposes for which they intend to use the Digital Content and the expected duration of use.
4. Any breach of the provisions of the License Agreement for Digital Content entitles the Service Provider to immediately terminate the License Agreement by sending a termination notice to the email address provided by the Client on their Account.
IX. RIGHT OF WITHDRAWAL FROM THE AGREEMENT
1. In accordance with Article 27 of the Consumer Act, as well as for Entrepreneurs acting as Consumers, the Consumer may withdraw from this agreement within 14 days without giving any reason, subject to the provisions specified below.
2. If during the purchase process, the Consumer or Entrepreneur acting as a Consumer agreed to the execution of the contract and the delivery of Digital Content or Services before the expiration of the withdrawal period, they lose the right to withdraw from the contract concluded with the Service Provider.
3. If the contract concerns the provision of Electronic Services and the Service Provider has fully performed the Electronic Service with the express consent of the Consumer or Entrepreneur acting as a Consumer, who was informed before the provision began that upon fulfillment of the service, they would lose the right of withdrawal, then the right of withdrawal shall not apply to them.
4. The Client does not have the right to withdraw from the Agreement without stating a reason, provided that the conditions specified in paragraphs 2 and 3 above have been met. Therefore, commencing use of Digital Content or a Digital Service before the lapse of 14 days from the date of purchase results in the loss of the right to withdraw from the Agreement.
5. Withdrawal from the agreement is effected by informing the Service Provider of the decision by submitting a declaration. Such declaration may be sent by traditional mail or by email. The Client may use the withdrawal form template available below the regulations, but this is not mandatory.
6. To meet the withdrawal deadline, it is sufficient for the Consumer or Entrepreneur acting as a Consumer to send information regarding their exercise of the right of withdrawal from the agreement before the withdrawal period expires.
7. In case of withdrawal from the agreement, the Service Provider shall refund to the Consumer or Entrepreneur acting as a Consumer all payments received from them.
8. The refund shall be made using the same payment methods as those used by the Consumer or Entrepreneur acting as a Consumer in the initial transaction, unless the Consumer or Entrepreneur acting as a Consumer has expressly agreed otherwise.
9. The Consumer or Entrepreneur acting as a Consumer shall not incur any fees in connection with the refund of payments.
X. NON-CONFORMITY OF GOODS WITH THE AGREEMENT
1. The Service Provider is liable to the Client if the Product is not in conformity with the agreement. Details concerning the non-conformity of the Service or Digital Content with the agreement are governed by the provisions of the Civil Code and the Act of 30 May 2014 on consumer rights, with respect to Consumers and Entrepreneurs acting as Consumers.
2. In the event of non-conformity of Digital Content or Service with the Agreement, the Client should contact the Service Provider (at the email address provided at the beginning of the Regulations or in writing), specifying their claim related to the non-conformity of Digital Content or Service with the Agreement.
3. If the Digital Content or Service is non-conforming with the Agreement, the Consumer may demand that it be brought into conformity with the Agreement.
4. The Service Provider may refuse to bring the Digital Content or Service into conformity with the agreement if bringing the Digital Content or Service into conformity in the manner chosen by the Consumer is impossible or would require disproportionate costs for the Service Provider.
5. When assessing the disproportionality of costs, all circumstances of the case shall be taken into account, in particular the significance of the non-conformity of Digital Content or Service with the Agreement and the value of Digital Content or Service conforming with the Agreement.
6. The Service Provider shall bring the Digital Content or Service into conformity with the Agreement within a reasonable time from the moment the Service Provider was informed by the Consumer of the non-conformity with the Agreement, and without undue inconvenience to the Consumer, taking into account their nature and the purpose for which they are used. The costs of bringing the Digital Content or Service into conformity with the Agreement shall be borne by the Service Provider.
7. If the Digital Content or Service is non-conforming with the Agreement, the Consumer may make a statement about reducing the price or withdrawing from the Agreement when: – bringing the Digital Content or Service into conformity with the Agreement is impossible or would require disproportionate costs, according to points 4 and 5; – the service provider did not bring the digital content or digital service into conformity with the contract under point 6; – the non-conformity with the Agreement continues despite the entrepreneur's attempt to bring the Digital Content or Service into conformity with the Agreement; – it is clear from the service provider's statement or the circumstances that the service provider will not bring the Digital Content or Service into conformity with the Agreement within a reasonable time or without undue inconvenience to the Consumer.
8. The Service Provider shall consider the complaint within a reasonable period of 14 days.
9. If the Client, acting as a Consumer, exercising the rights due to the non-conformity of the Product with the Agreement, has made appropriate demands on the Service Provider and the Service Provider has not responded to this request within a period of 14 calendar days, it shall be deemed that this request has been considered justified.
In order to expedite the consideration of the complaint in the complaint report, it is recommended that the Customer provide in the complaint description information and circumstances regarding the subject of the complaint, in particular the type and date of the non-compliance with the agreement, as well as contact details of the complainant. The recommendations given in the previous sentence are only advisory and do not affect the effectiveness of complaints submitted without the recommended description of the complaint.
If the Customer is an Entrepreneur, the Service Provider's liability under warranty is excluded.
The Service Provider is liable for the non-compliance of the Content or Digital Service with the agreement, delivered once or in parts, which existed at the time of its delivery and manifested within two years from that moment. It is presumed that the non-compliance with the Agreement, which manifested itself before the expiry of one year from the delivery of the Content or Digital Service, existed at the time of its delivery.
The Service Provider cannot invoke the expiry of the period for determining the non-compliance of the Content or Digital Service with the Agreement if it fraudulently concealed such non-compliance.
The Service Provider is responsible for the non-compliance of continuous delivery of Digital Content or Digital Service with the agreement, which occurred or manifested itself during the period in which they were supposed to be delivered according to the agreement. It is presumed that the non-compliance with the agreement occurred during this period if it manifested itself during this time.
The presumptions indicated in points 13 and 15 do not apply if:
the consumer's digital environment is not compatible with the technical requirements that the Service Provider clearly and understandably informed him about before concluding the Agreement;
the consumer, informed in a clear and understandable manner before concluding the Agreement about the obligation to cooperate with the Service Provider, to a reasonable extent and using the least burdensome technical means for him, fails to fulfill this obligation in a timely manner to determine whether the non-compliance of Digital Content or Digital Service with the Agreement results from the characteristics of the consumer's digital environment.
The rights arising from the non-compliance of the Service or Digital Content with the agreement apply to Store Customers who are Consumers or Entrepreneurs as consumers.
An Entrepreneur as a consumer accepts these Regulations and then exercises his rights. An Entrepreneur as a consumer should complete the appropriate form of non-compliance of Digital Content or Digital Service with the agreement, and in particular provide data confirming the circumstances confirming his status in accordance with Article 7a of the Consumer Rights Act or provide this information to the Service Provider in another way.
An Entrepreneur as a consumer declares in the form sent to the Service Provider that the concluded Agreement is directly related to the economic activity conducted by him, but does not have a professional character for him, resulting in particular from the subject of the economic activity conducted.
XI. PERSONAL DATA PROTECTION AND COOKIES FILES
In accordance with Article 13(1) and (2) of the GDPR and the Act of 10 May 2018 on the protection of personal data, I inform you that:
The controller of the Customer's personal data is
The Service Provider, also the Seller in the Store, is conducting business under the name LARTDEDIRE
You can contact the Controller using the following details: email: lartdediree@gmail.com or in writing to the Controller's address.
The Customer's personal data provided by the Customer will be processed based on the contract concluded between the Customer and the Controller, the conclusion of which results from acceptance, based on Article 6(1)(b) of the GDPR (necessity for the performance of a contract). This is necessary for the performance of this contract and subsequently for maintaining the Customer's Account and handling Customer service related to the concluded contract.
The Customer's personal data may also be processed for the following purposes and on the following legal bases:
analyzing data collected automatically when using the website - based on Article 6(1)(f) of the GDPR (legitimate interest of the Controller);
issuing invoices and fulfilling other obligations arising from tax law - based on Article 6(1)(c) of the GDPR (legal obligation);
handling complaints or claims - based on Article 6(1)(b) of the GDPR (necessity for the performance of a contract);
establishing, investigating, or defending against claims - based on Article 6(1)(f) of the GDPR (legitimate interest of the controller);
telephone contact regarding service/claim execution - based on Article 6(1)(b) of the GDPR (necessity for the performance of a contract);
creating records and registers related to the GDPR - based on Article 6(1)(c) of the GDPR (legal obligation) and Article 6(1)(f) of the GDPR (legitimate interest of the controller);
archival and evidentiary purposes, for securing information that may serve to establish facts - based on Article 6(1)(f) of the GDPR (legitimate interest of the controller);
using cookies on the website - based on Article 6(1)(a) of the GDPR (Consent).
Providing personal data is voluntary but necessary for purposes related to the performance of the contract and the legitimate interests of the Controller. Failure to provide them will make it impossible to conclude and execute the Agreement.
The Customer's personal data will be processed for the duration of the contract execution, as well as for the period of securing any claims in accordance with applicable law. They will then be deleted unless the Customer decides to use the Controller's services further and leaves them on another basis and for the purpose indicated to him.
The Customer's personal data will be disclosed to other data recipients, such as: Accounting, IT system maintenance service providers and hosting, mail service provider, law firm, subcontractors and contractors involved in the operations of the online store, etc.
Given that the Controller uses external providers of various services, e.g., Meta Platforms Ireland Limited (Facebook and its subsidiaries), Google, Microsoft, etc., Customer data may be transferred to the United States of America (USA) for storage on U.S. servers (in whole or in part). Google and Meta Platforms Ireland Limited (Facebook and its subsidiaries) apply compliance mechanisms provided for by the GDPR (e.g., certifications) or standard contractual clauses. They will be transferred only to recipients who guarantee the highest protection and security of data, including through:
cooperation with entities processing personal data in countries for which an appropriate decision of the European Commission has been issued, applying standard contractual clauses issued by the European Commission (as is the case with Google),
application of binding corporate rules approved by the competent supervisory authority or on the basis of the Customer's consent to the transfer of personal data.
The Customer has the right to access their data, rectify, correct, delete or limit processing, the right to object to processing, the right to data portability, the right to request access to data, and the right to lodge a complaint with the supervisory authority - the President of the Personal Data Protection Office, if they believe that the processing of their data is not in accordance with the currently applicable data protection laws. They also have the right to be forgotten if further processing is not provided for by currently applicable data protection laws.
The Customer also has the right to withdraw consent at any time, if they have provided their personal data on the basis of consent. Withdrawal of consent does not affect the processing carried out on the basis of consent before its withdrawal.
The Customer's data will not be processed in an automated manner, including profiling within the meaning of the GDPR, meaning that the Controller will not make automated decisions that affect the rights and freedoms of the Customer.
The Controller implements technical and organizational measures appropriate to the degree of security risk of the services provided, in particular measures to prevent unauthorized access to and modification of personal data.
Detailed rules for collecting, processing, and storing personal data used to fulfill orders, as well as the cookie policy, are described in the Privacy Policy.
XII. OUT-OF-COURT COMPLAINT RESOLUTION AND CLAIMS ENFORCEMENT METHODS
The Seller agrees to submit any disputes arising in connection with the sale of Digital Content to mediation proceedings. Details will be specified by the parties to the conflict.
The Consumer has the option to use out-of-court complaint resolution and claims enforcement methods. The Consumer may, among other options:
apply to the permanent consumer arbitration court with a request to resolve a dispute arising from the concluded agreement,
apply to the provincial inspector of the Trade Inspection with a request to initiate mediation proceedings for an amicable settlement of a dispute between the Customer and the Seller,
free of charge use the assistance of the district (city) consumer ombudsman or social organization whose statutory tasks include consumer protection (e.g., the Consumer Federation, Polish Consumer Association).
Detailed information on out-of-court complaint resolution and claims enforcement methods is available on the website http://www.uokik.gov.pl and at the offices and websites of district (city) consumer ombudsmen, social organizations whose statutory tasks include consumer protection, or Provincial Inspectorates of Trade Inspection.
The Consumer may also use the ODR platform, which is available at http://ec.europa.eu/consumers/odr. The platform serves to resolve disputes between consumers and traders seeking out-of-court resolution of disputes concerning contractual obligations arising from online sales agreements or service provision agreements.
A case may be considered by an arbitration court only after the complaint procedure has been completed and if both parties to the dispute agree. In other cases, any disputes are subject to the jurisdiction of courts according to the provisions of the Polish Code of Civil Procedure and general jurisdiction.
XIII. FINAL PROVISIONS
1. Contracts concluded through the Store and services provided are governed by Polish law.
2. The Seller reserves the right to amend the Terms and Conditions. The Terms and Conditions applicable at the time of concluding the agreement apply to agreements concluded before the amendment of the Terms and Conditions.
3. These Terms and Conditions shall enter into force as of the date of publication on the Store's website.
4. These Terms and Conditions have been prepared based on Polish law. In matters not regulated by these Terms and Conditions, the provisions of Polish law, including the Civil Code, the Consumer Rights Act, or other laws applicable to the operation and functioning of the online store, apply within the territory of the Republic of Poland.
5. The provisions of the Terms and Conditions do not exclude the possibility for Customers to invoke mandatory provisions of law regulating consumer protection rights.
6. The provisions of these Terms and Conditions do not exclude legal actions provided for by universally applicable laws against persons violating license terms and copyrights.
7. Resolution of any disputes between the Seller and a Customer who is not a consumer within the meaning of Article 221 of the Civil Code shall be subject to the court having jurisdiction over the Seller's registered office.
